Back to Insights
Melissa Roach
Share this Article

Spotlight on... Melissa Roach

  • Publish Date: Posted 20 days ago
  • Author:by Melissa Roach
What is your role at ECMS?

Senior Consultant, Business Analyst

What has been the biggest challenge in your career?

Adjusting my skills to adapt to a hybrid role of Project Management and Business Analysis. 

In life we usually get situations and tasks thrown at us for many different reasons, a few years ago I was given an opportunity to take on a hybrid role as PM/BA for a large digital transformation Programme with my previous employer. 

​I was aware that it was going to be a challenge given I had no PM experience at the time; however, it gave me the platform to enhance my skill set and learn something new. This opportunity taught me to overcome fear and how to appropriately adapt to something new. 

What is the best piece of advice you have been given by anyone?

​Be kinder to yourself…

If you were not a Senior Consultant, what would you be?

Crime Scene Investigator.

What is your favourite part of the job?

Collaboration with various stakeholders across the business… It’s all about relationship building. I also enjoy investigating the task at hand providing viable solutions and ensuring the customer journey/business need is met. 

What is the proudest moment of your career?

​Getting to where I am today, I have worked/studied tremendously hard to get to this milestone, and with the support of the team, I am confident I will be able to reach further heights in the future.

What is your favourite way to relax on the weekends?

Being with my family and making great memories.

What is one thing not many people know about you?

I am currently studying for a Master's in Project Management… I graduate next year.

How do you balance work and your responsibilities at home?

​Many people say ‘Mel I don’t know how you do it’ – my genuine answer to this is ‘I don’t know how I do it’ – but I will always find a way! 

​I went back to work when my daughter was 3 months old, on both occasions (eldest is 8 years old) and I can honestly say it takes a village to raise children, having an amazing support network whether it be school mums, work colleagues, family or friends. I have a wide network of people who help with my girls, so I can focus on my career. I have always been ambitious and have always wanted a big family; I am grateful I have been able to achieve both.​


I joined ECMS, because of the role and how new and niche the consultancy firm is. This is my first time in a consultancy-based role as a Business Analyst, and already learning new things. From the interview to date, the team have been lovely and nurturing. I am looking forward to continuing my journey with ECMS.