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The law of unintended consequences

​The sudden collapse of Silicon Valley Bank (SVB), followed barely a week later by the decline of Credit Suisse Group, raised the ugly spectre of another banking crisis to rival the crash of 2008.T...

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Use it or lose it

​With the reality that we are in a new business cycle, insurers and brokers are finally beginning to invest in multi-year transformation programs. But there has to be a few quick wins along the jou...

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Breaking free from the pack

​When I was studying stagflation at university, I never thought I'd actually see it in real life, but here we are. As winter closes in, inflation soars at a time when investment and employment may ...

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Four trends in insurance modernisation

​From the energy crisis and inflation through to issues surrounding tech talent, here are Mark Weller's top four trends in insurance modernisation for this autumn.​We all know we are operating thro...

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Just-in-case versus just-in-time: A supply chain analogy

We are living through a period of massive upheaval and uncertainty. Predicting what even the next 24 months will hold is nigh on impossible. One thing we do know: You can't shrink to greatness.Unle...

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Fail to plan, plan to fail

​​Planning and ownership are critical to the success of transformation programmes as we enter a new business cycle. Change is afoot. As economies emerge from the pandemic we are poised for our most...

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No half measures – dig deep for digital transformation

​​Digital transformation has dominated the insurance landscape for the last decade and, as time has gone on, that conversation has only become more intense. Covid-19 undeniably accelerated some tra...

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Digital transformation barely scratches the surface for P&C insurers and brokers

​​Executives in the insurance sector have somewhat turned into magpies of late. It’s very easy to be seduced by the new and shiny, and digital transformation is certainly both of those things. It’s...

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Where is your PMO?

​In the current climate of change management, in many businesses, one element seems to have been lost. We're talking about the PMO - whether at a portfolio, programme or project level.Businesses ar...