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Avoiding the white elephants: balancing workbenches and user experience in transformation projects

​Everything seems to be about optimisation at the moment. Across many different business sectors, and particularly in insurance, everywhere you go people are talking about workbenches.For organisat...

Ecms   Blog Headers (7)
Optimisation through AI: a call to arms

​In my last blog ‘Outsourcing: Has the pendulum swung too far?’, I suggested some organisations may have risked throwing the baby out with the bathwater by outsourcing and offshoring too many of th...

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The law of unintended consequences

​The sudden collapse of Silicon Valley Bank (SVB), followed barely a week later by the decline of Credit Suisse Group, raised the ugly spectre of another banking crisis to rival the crash of 2008.T...

Ecms   Insights (22)
The truth about unstructured data

What is the true cost of unstructured data? Unstructured data makes up around 80% of many organisations' data. Kevin Hall, Delivery Director at ECMS, offers up three compelling reasons why you shou...