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Just-in-case versus just-in-time: A supply chain analogy

We are living through a period of massive upheaval and uncertainty. Predicting what even the next 24 months will hold is nigh on impossible. One thing we do know: You can't shrink to greatness.Unle...

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Why you don't want to be a slow husky

​Innovation for innovation's sake can send you down an expensive rabbit hole. Ask yourself: what question are you trying to answer and is the customer at the heart of it? The insurance industry is ...

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​Putting learning before earning

There is much talk of the great resignation and an impending talent crisis. If you want to retain your best people in the current climate, you'll need to completely re-evaluate what your staff real...