The Netcall Liberty Platform is an all-in-one customer experience platform that provides organisations the tools to make huge, transformational changes, fast. Liberty is a tightly integrated suite of AI-powered automation and customer engagement solutions, that lets you manage and improve customer experience.
How we work together
We deliver Netcall’s low-code and RPA solutions supporting customers across the UK and EMEA with change and transformation projects. Liberty Create will enable the team to build automation solutions to meet specific needs, improve processes and boost productivity.
Working with ECMS
In-depth market knowledge with a focus on insurance operations (Claims, Underwriting, Pricing) and IT Transformation.
Our quality assurance framework ensures consistent delivery whilst retaining agility during the project lifecycle.
Benefit from our unique access to market talent through our flexible agile delivery model.
We're part of the Eames Group, with a network of 140 specialist consultants in the UK, USA and Asia.
Fixing a broken broking process
We are leveraging Liberty Create to deliver to innovate at pace.
Our low-code and AI-powered automation solutions, help organisations deliver process efficiencies and enhance customer experience. ECMS is a leader in their field and bring a huge wealth of experience. We look forward to working closely with ECMS to deliver fast, efficient change initiatives.
Kevin Jordan, Strategic Partnerships Manager - Netcall
The addition of Netcall’s automation solutions supplements our toolkit to support our insurance and financial services clients in their change and transformation ambitions.
Claims Optimisation of a Global Insurance Broker using Low Code
The TaskThe task was to support the implementation of an end-to-end claims solution to replace and improve the existing out-of-date governance database for a Tier one insurance broker, to create a ...
Fixing a Broken Broking Process
Using Netcall’s Liberty Create, ECMS help businesses to build apps that unite processes, systems and data together in one automated workflow.InnovationInnovation is key to thriving in a competitive...
Putting learning before earning
There is much talk of the great resignation and an impending talent crisis. If you want to retain your best people in the current climate, you'll need to completely re-evaluate what your staff real...
ESG: Putting words into action
There are many excellent ideas where ESG is concerned. The challenge is turning these into tangible and measurable actions. Years ago when I was working at a large global carrier, one of the teams...
Make bold transformative change in your business.
We are a management consultancy providing specialist, high-impact, agile services across the insurance and financial services markets.