Digital Business Analyst
- Location
- Hong Kong
- Salary Package
- Up to HKD$35,000
- Posted
- 14th Oct 2024
- Consultants
- Dalvinder Kaur
About the Role:
Collaborating with a top-tier insurance firm, seeking an enthusiastic Business Analyst (Digital) to join their dynamic team on an initial 1-Year contract.
This business analyst will be responsible for analyzing and improving our digital processes, enhancing customer experience, and driving digital transformation initiatives across the organization.
Responsibilities:
- Collaborate with relevant stakeholders to clarify business requirements, and create requirement documents or user stories
- Conduct detailed analysis of digital business processes and workflows to identify areas for improvement
- Work with stakeholders to gather requirements, define project scope, prioritize backlogs and develop business cases for digital initiatives.
- Collaborate with UX/UI designers, IT teams and business owners to ensure seamless integration of new business processes with existing systems to enhance effectiveness and efficiency
Requirements:
- 1-3 years of experience as business analyst in digital transformation projects (Must have insurance project/industry experience)
- Good understanding of insurance streams (Policy, Claims, etc)
- Strong interpersonal skills and a drive to learn, with the ability to work independently and as part of a team
- Excellent communication skills in English and Cantonese
- Available immediately or with short notice would be beneficial
- University degree graduate
Alternatively, you can send your updated resume to "dalvinder.kaur@ecmanagedsolutions.com".
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Dalvinder Kaur
Consultant