I’ve always been drawn to solving complex problems — particularly where technology is at the heart of the solution. The insurance industry presents a fascinating mix of legacy challenges and innovation opportunities, and early in my career, I saw firsthand how effective leadership and focused project teams can transform the future of a business.
With deep experience leading large, multi-disciplinary teams, I specialise in outcome-based delivery models that blend consultancy with managed services to drive lasting impact for clients. My focus is on ensuring large-scale technology and transformation programmes are delivered successfully — aligning the right people, processes, and governance to achieve measurable results.
At ECMS, I oversee client delivery across complex programmes in insurance and financial services, guiding teams through every stage while maintaining the highest standards of quality, collaboration, and accountability. I’m proud to lead teams that not only deliver outcomes but also leave clients stronger and more capable through knowledge transfer and sustainable improvement.
For me, being an Opportunity Maker means giving my team the space, trust, and autonomy to thrive — enabling them to perform at their best and continue growing. The Eames Group value that resonates most is Agile & Adaptive. I believe in continuous learning and improvement, both personally and across the teams I lead, ensuring we remain forward-thinking, resilient, and always focused on progress.
