Built around outcomes, not contracts
Most consulting engagements are governed by what's written in the statement of work. Scope creep becomes contract negotiation. Change becomes friction. The work slows down precisely when it needs to speed up.
ECMS works differently. We're outcome-focused, which means we partner with our clients to deliver what we set out to deliver.
LIGHT ENGAGEMENT
Deliverable-based outcomes, with light-touch management from our Delivery team. Best for defined scopes where you've got the leadership in place but need specialist execution.
CORE SERVICE WRAP
Shared-risk delivery. We partner with you to achieve the outcome - bringing oversight, reporting, and management expertise alongside your team. The most common engagement model for transformation programmes.
FULL SERVICE WRAP
Full ownership of your programme, end-to-end. Defined milestones, measurable outcomes, clear deliverables - while keeping you informed every step of the way. Best for complex change where you need a single accountable partner.
Our Engagement Framework
We start by getting under the skin of your programme. Senior advisors work with your leadership team to understand the business outcomes, constraints, and dependencies - then design an engagement that's right-sized for the work in hand.
Not a templated proposal. Not a lift-and-shift methodology. The right scope, agreed up front.
Our delivery model brings together advisory leadership, specialist SMEs, and scalable teams - blended onshore, nearshore, and offshore. Programme governance, IR35 compliance, and quality assurance are built in through our Service Wrap.
You get the structure of a managed service with the agility of a specialist team.
Transformation doesn't end at go-live. We build review and knowledge transfer into every engagement, ensuring outcomes stick and your teams are equipped to own what's been delivered.
Where it makes sense, we stay involved through optimisation and BAU - on the same flexible terms.
How it works in practice
Our deployment model is genuinely different. We have an engine room in the Eames Group that lets us identify the core skills the market has to offer, then deploy them into teams built for your programme.
No fixed bench. No generic resourcing. The right people, mobilised for the right work.
Advisory Panel
Industry experts with proven leadership track records. The strategic minds shaping programme direction and challenging assumptions where it matters most.
SME Network
Specialist expertise across products, platforms, and disciplines. Matched to the technical needs of your engagement - never generic, always relevant.
Scalable Teams
A blended mix of permanent and contract specialists, drawn from the Eames Group's 250,000+ network. Flex up for delivery, scale down for BAU.
A global delivery model, built around you
Onshore, nearshore and offshore options designed to give you the right expertise, at the right scale, in the right location.