Our Services

Agile, high-impact and scalable consulting. Designed around your programme, delivered by experts, and built to flex as your needs evolve.

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A fresh perspective on consulting

ECMS combines deep advisory expertise with flexible, scalable, and agile capability - delivering practical, outcome-focused solutions that traditional consultancies and staff augmentation models can't match.

Where we operate

[Note: I can't yet edit these four boxes - am going to use this to outline our four areas of specialism - Business Systems, Change & Transformation, Technology & Digital Enablement and Finance, Risk, Audit & Compliance.]

Human-Centric Advisory

Our approach is people-first. We bring Subject Matter Experts who don’t just consult—they listen, collaborate, and truly understand your business challenges. We diagnose, architect, and deliver solutions that are as unique as the clients we serve.

Tailored Teams at Speed

Supported by the extensive Eames Consulting talent database and our trusted Partner Panel, we assemble high-performing teams to meet your exact needs—agile, flexible, and fast.

Continuity & Oversight

From start to finish, the same team stays with you, providing accountability and a seamless experience. We manage the process, so you don’t have to, with rigorous monthly QA to ensure we’re delivering value every step of the way.

Practical & Transparent

No jargon. No unnecessary complexity. Just actionable insights and effective solutions delivered with clarity and confidence. 

Engage with us your way

We act as trusted partners. Our approach ensures our clients feel supported, empowered, and confident throughout their transformation programmes. We don't just deliver projects; we deliver outcomes.

Light Engagement

ECMS provide deliverable-based outcomes with our Delivery team offering light management.

 

Core Service Wrap

ECMS partner with you to deliver the desired outcome. We share the risk, with ECMS Delivery providing oversight, reporting and management expertise.

Full Service Wrap

ECMS take full ownership of your project with defined milestones, delivering measurable outcomes, and clear deliverables, while keeping you informed every step of the way.

Built around the delivery capabilities you need most

Scalable, outcome-focused services designed to support complex change from design through to delivery.

Our Project Delivery-as-a-Service (PDaaS) model enables your change portfolio to stay on track. With an outcome-based approach, we partner with you to successfully reach your goals. 

Independent assurance

  • Objective reviews of project deliverables
  • Targeted health checks on priority areas
  • Back to green roadmaps
  • Business case development

Manage the day-to-day

  • Project coordination and task oversight
  • RAID log development and active management
  • Schedule management
  • Resource allocations
  • Backlog creation and maintenance (if using Agile)

Progress and health reporting

  • Regular status reporting
  • Dashboarding covering key project areas
  • Governance Forum / Executive reporting

Our Business Analysis as a Service (BAaaS) is a flexible, on-demand model for delivering business analysis capabilities into your business.

ECMS take on the hiring and onboarding burden and shares the risk in delivering the outcomes that are important to you.

Requirements and process analysis 

  • Gathering and documenting business requirements
  • Mapping business processes, systems and data
  • Gap analysis
  • Definition of targets states

Project discovery and scoping

  • Business case creation
  • Scope and RAID definitions
  • Benefits definition and traceability

Product and change management 

  • Backlog creation and refinement
  • User story creation
  • Acceptance criteria definition
  • Change control
  • Change-specific consultancy

Our Architecture as a Service (AaaS) is a flexible on-demand model for delivering solutions and enterprise architecture capabilities into your business. We can provide specialist services across a wide range of specialities within architecture, including data, technical and information security.

Architecture discovery and analysis 

  • Lead architectural discovery
  • Shape solution options and architectural scenarios with clear tradeoffs
  • Define technology scope, prioritisation criteria, and traceability

Design assurance and governance 

  • Provide ongoing architecture assurance
  • Review solution designs, integration patterns, security controls, and data models
  • Identify architecture risks, dependencies, and constraints early

Change enablement and technology adoption

  • Guide teams through platform, vendor or cloud adoption journeys
  • Support backlog refinement (API strategy, data flows, nonfunctional requirements)
  • Define acceptance criteria linked to architecture outcomes and quality thresholds

Our PMO as a Service (PMOaaS) model strengthens your change governance and keeps your portfolio aligned to strategic outcomes.

With a structured, insightled approach, we embed disciplined controls while giving you clear, actionable visibility.

Governance framework and assurance

  • Objective reviews of project deliverables
  • Design and operation of portfolio governance forums
  • Stagegate criteria and approval pack preparation
  • Compliance with risk, audit and regulatory expectations

Portfolio planning and control

  • Integrated roadmap and milestone planning across initiatives
  • Crossprogramme dependency tracking and escalation
  • Portfoliolevel RAID management and action followthrough
  • Budget, forecast and benefit tracking against plan

Executive insight and reporting

  • Consolidated portfolio dashboards and KPI views
  • Executive and Boardready reporting packs
  • Standardised RAG status and trend analysis
  • Insightdriven recommendations to support decisions

A modern approach, built to deliver real value

Designed to give you control, flexibility and measurable outcomes across every stage of delivery.

Maximised value and return on investment

A commercial model built around outcomes, not hours. You pay for results, not headcount.

Scalable teams

Flex up for delivery peaks, scale down for BAU. Drawn from a 250,000+ specialist network across the Eames Group.

IR35 compliance through our Service Wrap

Governance and oversight built in. Removes the IR35 risk that comes with traditional contractor models.

High-touch, high-quality

Senior expertise across every engagement. No junior consultants learning on your time and your budget.

Seamless collaboration

We embed alongside your teams - sharing tools, ceremonies, and accountability. Not parachuting in and leaving a deck behind.

Blended delivery location models

Onshore, nearshore, and offshore capability - blended to balance cost, expertise, and time-zone coverage.

Case Studies

Real-world transformation, delivered. From cloud migration and underwriting modernisation to data remediation and claims optimisation, see how ECMS has helped insurance and financial services leaders turn strategy into measurable outcomes.

Transforming a global insurer’s underwriting process 

Transforming a global insurer’s underwriting process 

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Urgent data remediation programme for a global insurer  

Urgent data remediation programme for a global insurer  

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Building a European centre of excellence for a leading global bank

Building a European centre of excellence for a leading global bank

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ECMS implements cloud and application migration for leading international insurer

ECMS implements cloud and application migration for leading international insurer

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Let’s get your programme moving

We bring the structure, expertise and delivery capability to move complex change forward with clarity and control.

Understand how we deliver differently

Our advisory-led model brings structure, accountability and execution together, not in silos.

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