We’re a business with purpose. We show up for each other, our communities and the environment.

We use our platform to push for positive change. We’re always listening and we’re always learning.

We understand our business has a real impact on the markets we serve. We create opportunities for businesses and people to succeed. But for success to happen, we need to ensure we’re upholding our commitments to diversity & inclusion.

Learn more about where we are and where we’re going as a business.

What we stand for

Always listening. Always learning.

Progress isn’t instant, and we may not always get it right. We know change requires long-term commitment and we’re always seeking opportunity to learn and to listen.

It's okay not to be okay.

We want our culture to be a place where everyone feels like they can be open if they’re not okay. And get the support they need, without judgment.

Our workplace is for everyone.

We believe different and diverse perspectives can create fresh opportunities. We’re committed to ensuring our attraction, engagement and retention strategies are upheld by D&I.

Actions, not just words.

We all have the best intentions, but for us, that isn't enough. We've put a global strategy into action to foster a diverse and inclusive culture, that prioritises health and well-being.

All year long.

We don’t think of our impact initiatives as single days, weeks, or months on the calendar. Whilst awareness days give us an opportunity to shine a spotlight on the causes close to our hearts, we provide the tools and resources that allow our teams to make progress all year long.

It’s our responsibility

As we grow, so too does our responsibility to the communities we serve and our environment.

Our Group CSR Committee has put a global strategy into action to raise awareness and contribute positively.

Each year we select a different charity partner and give everyone in the business the chance to nominate the causes close to their hearts. This year the business voted to partner with Macmillan Cancer Support.


raised for charity​

ECMS 2023 Charity Partner MND Association

We're Bronze accredited by Clear Assured

Clear Assured is a globally recognised inclusion standard. In January 2022 the Group were awarded ‘Bronze’ status for our commitment to equality, diversity, and inclusion in the workplace.

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We're a Disability Confident Employer

We are proud to be a Level 2 Disability Confident employer. For more information on the Disability Confident Employer programme visit their website here

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Our website is digitally inclusive

1 in 5 people have a disability that can prevent them from reading and understanding online content. With the introduction of Recite Me on our website, users can access a wide range of features such as a screen reader, reading aids, fully customisable styling options, and a translation tool with over 107 languages.

To access the toolbar, click the circular purple accessibility icon on the bottom left of the screen.

Find out more

ECMS and Recite Me Accessibility Software

Our Partners and Accreditations

​We are a Disability Confident employer, Bronze accreditated by Clear Assured and work with a number of other organisations that share our values.

What have we achieved?

Conducted unconscious bias training across the organisation

Training delivered to our management team on mental health in the workplace, how to support employees, and open up conversations about mental wellbeing

Offered employees an opportunity to learn about LGBTQ+ inclusion from LINK

Review of all internal policies through an ED&I lens including agile working, family policies and leave policies

Launched cultural awareness events around International Women’s Day, LGBT+ History Month, Pride, Black History Month and Mental Health Awareness Week

Launched resources hubs on The Vault, our internal platform, supporting our teams to listen and to learn

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Listen to D&I episodes of The GRID Podcast

Celebrating LGBT History Month and Pride Month, the GRID Podcast (powered by Eames Partnership) brings together some top insurance and (re)insurance executives to discuss their secrets to success. From leadership to the war for talent, culture and more.