Background
A motor insurer encountered the realization of a failing £10m implementation.
Challenge
Re-evaluating and recovering all aspects of the project required careful stakeholder consideration, with redefinition of the technology specification and infrastructure impact.
Solution
The project was carefully reset: redefinition of the specification; reimplementation of the underlying infrastructure; changed project management processes; tighter management of supplier delivery.
Outcome
The project recovery resulted in a complete restructuring of the IT support organisation, and recovery of a £10m project.