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Recovery Project, Motor Insurer

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Background

A motor insurer, encountered the realization of a failing £10m implementation. 

Challenge

Re-evaluating and recovering all aspects of the project required careful stakeholder consideration, with redefinition of the technology specification and infrastructure impact. 

Solution

The project was carefully reset: redefinition of the specification; reimplementation of the underlying infrastructure; changed project management processes; tighter management of supplier delivery. 

Outcome

The project recovery resulted in a complete restructuring of the IT support organisation, and recovery of a £10m project.