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IT Project Recovery, Personal Lines Insurer

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Background

A personal lines insurer were significantly behind achieving a key systems implementation following an IT support exit, and were in significant danger of non-delivery, whilst overspending an original budget. 

Challenge

The original requirements specification was over-ambitious and not connected to the key project objective. Stakeholders had lost confidence in the ultimate project.

Solution

The requirements were reset to a base functional minimum and the supplier closely managed to deliver to the required timescales. 

Outcome

The cost-benefit saved >£2m. 

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