A personal lines insurer were significantly behind achieving a key systems implementation following an IT support exit, and in significant danger of non -delivery, whilst overspending an original budget.
The original requirements specification was over ambitious and not connected to the key project objective. Stakeholders had lost confidence in the ultimate project. .
The requirements were reset to a base functional minimum and the supplier closely managed to deliver to the required timescales.
The cost benefit saved >£2m.