Background
A personal lines insurer were significantly behind achieving a key systems implementation following an IT support exit, and were in significant danger of non-delivery, whilst overspending an original budget.
Challenge
The original requirements specification was over-ambitious and not connected to the key project objective. Stakeholders had lost confidence in the ultimate project.
Solution
The requirements were reset to a base functional minimum and the supplier closely managed to deliver to the required timescales.
Outcome
The cost-benefit saved >£2m.
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