Our friends at Eames Partnership have brought together some of the LGBTQ+ community from within the reinsurance and insurance market to celebrate Pride Month with a GRID Podcast special. In this episode, the expert panel downloads on what true inclusion looks like and how you drive this in the workplace. For Theresa Farrenson, customer experience and integration lead at Aon, true inclusion is driven by company culture.
"You can have inclusive workplaces, processes and procedures, but if they are being ignored, then your workplace isn't inclusive. Fundamentally, the workplace, firstly and foremost, has to feel safe. So your employees need to be able to come to work and perform to the best of their abilities and go home feeling good about that. And that means not feeling they are subjected to bullying, harassment or just simply feeling bothered.
And then the next level on the maturity curve is to create an environment in which people can flourish and be treated and respected as individuals and bring the best of ourselves to the workplace because therein lies the real secret about how to maximise human potential in your organisation."