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Welcome: Melissa Roach, Senior Consultant at ECMS

​We are very excited to welcome Melissa to our BA Centre of Excellence Team.Melissa is a dynamic professional with ten years’ of experience within the financial services industry, who has proven to...

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Optimisation through AI: a call to arms

​In my last blog ‘Outsourcing: Has the pendulum swung too far?’, I suggested some organisations may have risked throwing the baby out with the bathwater by outsourcing and offshoring too many of th...

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