Although the word ‘transformation’ was being bandied about the London insurance market well before the pandemic hit, few could have imagined the scale of change that the industry would be forced to...
The human face of inflation
Like the pandemic, the impact of inflation will be felt in many different ways, with implications for staff and the business.Last week, Lloyd's CEO John Neal said he had written to staff announcin...
Putting learning before earning
There is much talk of the great resignation and an impending talent crisis. If you want to retain your best people in the current climate, you'll need to completely re-evaluate what your staff real...
Why do smart people make bad decisions?
Why do smart people make bad decisions? This is a question I have been puzzling over for some time. And I’ve arrived at a few conclusions. By ‘bad decisions’ I don’t mean minor missteps about hir...
Walking the talk with corporate culture
Corporate culture and value statements are considered de rigour for all companies now, and we are all familiar with the consistent statements that are considered acceptable and in many ways incont...
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