Innovation for innovation's sake can send you down an expensive rabbit hole. Ask yourself: what question are you trying to answer and is the customer at the heart of it? The insurance industry is ...
Lloyd's turns the spotlight to culture
For the first time, Lloyd's Project Rio places culture at the front and centre of a set of principles-based standards syndicates must strive to achieve. We can all point to examples of toxic corp...
ESG: Why insurers must be the change
Forget the disappointments of COP26. This is the insurance industry's opportunity to step up and drive the Race to Zero by offering industry-wide transition incentives, a building-back-better app...
ESG: Putting words into action
There are many excellent ideas where ESG is concerned. The challenge is turning these into tangible and measurable actions. Years ago when I was working at a large global carrier, one of the teams...
ESG could be make or break for the insurance industry
Much of the attention on the insurance industry today comes from a technological perspective. If headlines are to be believed, digital transformation is the industry’s number one concern and its p...
Technology challenges beyond COVID
Insurers today are under more strain than ever before. It is business as usual answering a huge range of consumer, industry and regulatory demands but now there is COVID-19, yet another ball insu...
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