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Job Description

Who we are

ECMS is a specialist, high-impact and agile consultancy with deep domain expertise in delivering transformation projects to the insurance and financial services sector.  As Opportunity Makers, we never stand still. We thrive on new challenges in our current markets, as such, we continue to grow and expand our offering.

If you're looking for opportunity, you've come to the right place. We've built our business on making opportunity happen.

​Hybrid/London Based

Job Summary

ECMS has a track record of delivering complex projects, and we are looking for a talented Change Business Analyst to join us in delivering upcoming projects around data, operational resiliency, IT and Automation. 

We’re looking for someone who has extensive background as a business analyst within the insurance sector, ideally the London Market. A problem solver with a keen eye for detail, and the ability to speak to a range of stakeholders from various backgrounds and interests. 


  • Leading Business Analysis work stream for significant and strategic projects 

  • Projects involving multiple business units and multiple customers globally 

  • Shaping – ability to take nebulous concepts and form into tangible deliverables 

  • Gather business requirements (both functional and non-functional) to ensure that the full business and IT impact has been thought through  

  • To explore solution(s) to the customer's requirements and to recommend the best approach  

  • Form effective working relations across different sets of stakeholders 

  • Analyse processes and data flows through effective engagement with the business and IT  

  • Promote adoption of the target processes and procedures  

  • Provide advice and guidance on functional interdependencies identified during requirements analysis 

Typical projects and activities:

  • Business process mapping and reengineering  

  • Analysis and validation of system and business requirements for implementation of new software and adaption of existing systems and processes  

  • Act as the conduit between IT, Operations, Data and Business Process teams ensuring requirements are understood and each stakeholder has appropriate involvement

  • Design or refinement of business processes, creating TOMs and roadmaps  

  • Reviewing business activities and identifying requirements  

  • Implementation of new business processes  

  • Provide input into a test teams definition of testing activitie

Desired skills and experience 

  • Relevant analysis specialism (i.e. tech, finance, process, data)  

  • Experience in the Insurance Sector, ideally London Market

  • Experience of working in context of cloud tech  

  • Adaptable to Agile and Waterfall methodologies

At ECMS we value your career

At ECMS you’ll be more hands-on in projects, with the exposure you’d never see at the bigger consultancy firms. You’ll have direct access to clients through internal and external projects, work with great partners, get stuck in on a variety of technology and business change projects that have a real impact on delivering success.   

Our expertise means you’ll have more responsibility. Learn from experience. Bring your opinions, your ideas, pitch in, and make a difference from day one.   

ECMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.