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Job Description

Who we are

ECMS is a specialist, high-impact and agile consultancy with deep domain expertise in delivering transformation projects to the insurance and financial services sector.  As Opportunity Makers, we never stand still. We thrive on new challenges in our current markets, as such, we continue to grow and expand our offering.

If you're looking for opportunity, you've come to the right place. We've built our business on making opportunity happen.

Hybrid/London Location

Job Summary

ECMS has a track record of delivering complex projects, and we are looking for a talented IT Business Analyst to join us in delivering upcoming projects around data, operational resiliency, IT and Automation.  

We’re looking for someone who has extensive background as a business analyst within the insurance sector. A problem solver with a keen eye for detail, and the ability to speak to a range of stakeholders from various backgrounds and interests.   


  • Gather business requirements (both functional and non-functional) to ensure that the full business and IT impact has been documented and evidenced in a thorough manner  

  • Provide advice and guidance on functional interdependencies identified during requirements analysis  

  • Analyse processes and data flows through effective engagement with the client 

  • Analysis and validation of system and business requirements for implementation of new software and adaption of existing systems and processes  

Solution Design  

  • Reviewing IT estate and gather requirements 

  • Map proposed solutions to the customer's requirements and recommending the best approach 

Ownership of Business Analysis workstreams for complex projects with core strategic objectives 

  • Review outputs of other project members in an internal assurance role to ensure ECMS are delivering to defined standards in terms of requirements, design and other business analysis documentation  

  • To be an influential member of the project team in determining the most suitable solution to a customer’s opportunity  

  • To peer-review the work of other business analysts and other project team members upon request 

  • Taking nebulous concepts and form them into tangible deliverables 

  • Capture identified risks or issues 

  • Form effective working relations across different sets of stakeholders 

  • Engaging across multiple business units and multiple customers 

To assist the customer in the adoption of the resulting solution, to ensure that the customers gain maximum benefit from the implementation  

  • Provide input into a test teams definition of testing activities 

  • Promote adoption of the target processes and procedures  

Desired skills and experience

  • Advanced knowledge of the Insurance Sector and systems used

  • Relevant specialism or expertise in Underwriting, Finance/Accounts, Claims, Actuarial Modelling  

  • Experience of working in context of cloud technologies include Azure, AWS, GCP and private cloud  

  • Experience of projects involving APIs, microservices and other integrations as part of a microservices strategy  

  • Adaptable to Agile and Waterfall methodologies with ability to adapt to client methodologies as well 

  • Experience of API, microservices and other integration tech

  • Experience in SQL, Sequel Eclipse, Guidewire, Duckcreek, Salesforce, Oracle, Power BI is desirable.

At ECMS we value your career

At ECMS you’ll be more hands-on in projects, with the exposure you’d never see at the bigger consultancy firms. You’ll have direct access to clients through internal and external projects, work with great partners, get stuck in on a variety of technology and business change projects that have a real impact on delivering success.    

Our expertise means you’ll have more responsibility. Learn from experience. Bring your opinions, your ideas, pitch in, and make a difference from day one.   

ECMS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.